Device Access & Digital Forensics — CPV Official Procedures -Strict Rules, LEA, Etc.

Device Access & Digital Forensics — Official Procedures

Cyber Privilege provides lawful, evidence-grade mobile device inspection and digital forensics. We operate strictly under legal authorization, compliance frameworks, and documented chain-of-custody protocols. Requests for access to a deceased person’s device are processed only after strict verification and lawful documentation.

Mandatory Documents & Verification

All documents must be provided as clear, verifiable scans (PDF/JPEG) and the applicant must supply a short video presenting originals for verification. Documents are forensically verified and any falsification will be reported to LEA.

Required documents:

• Death Certificate issued by the competent municipal/panchayat authority.

• Panchanama or municipal confirmation (where applicable).

• FIR copy (if filed) OR written confirmation from the local police station if no FIR exists; Court Order if available.

• Applicant’s Government ID (Aadhaar/Passport) and proof of relationship to the deceased (birth certificate/family register/notarized affidavit).

• Notarized Affidavit of Rightful Claimant asserting legal right to request device access.

• Any pending case documents or court records (if applicable).

• Video evidence of the applicant presenting the original documents (timestamped).

• Contactable LEA officer details (if police involvement exists).

Fee Schedule — Non-Negotiable

• Initial Device Analysis & Primary Inspection (forensic triage): Rs. 45,000/-
  Non-refundable diagnostic fee — includes chain of custody, device imaging (if possible), and triage report.

• Advanced Cyber Forensics (logical/physical extraction, chip-off, JTAG, etc.): Rs. 3,85,000 to Rs. 5,95,000/-*$#
  Final quotation issued only after triage. Dependent on device condition, encryption, cloud entanglement, and legal authorizations.

• AI Intelligence Cyber Forensics (logical/physical extraction, chip-off, JTAG, etc.): Rs. 6,85,000 to Rs. 9,95,000/-*$#
  Final quotation issued only after triage. Dependent on device condition, encryption, cloud entanglement, and legal authorizations.

• Additional Support – 2 Members: Rs. 9,000/- per day (4 man-hours).

• Investigation Team – Full Support: Rs. 45,000/- per day (20 man-hours).

Payment Terms

• Initial diagnostic fee is payable before analysis begins.

• Forensic engagement requires a signed Service Agreement and 50% advance of the forensic fee. Balance payable upon delivery.

• Payments accepted only via bank transfer. GST and applicable taxes apply.

• Client must bear the cost of air travel, cab, bus, train, metro, auto, accommodation, meals (veg/non-veg), snacks, soft drinks as required for the Cyber Privilege team.

• Strict Policy: Cigarettes, alcohol, or similar offerings are prohibited. Cyber Privilege operates in professional work mode only.

  • Any violation by the client or team members will lead to immediate suspension of the task.

  • Employees found guilty will be blacklisted, and their names red-flagged publicly.

  • Clients who violate this policy will forfeit payments, and their engagement will be terminated without refund.

• Initial diagnostic fee is non-refundable. Once forensic work starts, deposits are non-refundable except by written mutual agreement.

Refund / Cancellation:

• The initial diagnostic fee (Rs. 45,000) is non-refundable.

• Once forensic work commences (technical extraction, equipment/time allocation), deposits are non-refundable. Partial refunds will be considered only if services are not started and by written mutual consent; legal costs or third-party expenses incurred will be deducted.

3) Legal & Evidence Protocols (Strict)

• Chain of Custody: Every physical device and digital image will be logged, photographed, and sequentially signed off by assigned Cyber Privilege personnel. A formal chain of custody form will be issued and must be accepted by the client. Any handover to LEA or Court will be documented.

• LEA / Court Directives: If a Law Enforcement Agency (LEA) or Court order is provided, Cyber Privilege will comply with the order. If the client intends to involve LEA, Cyber Privilege will coordinate, but all interactions must be officially requested in writing and documented. Cyber Privilege will not circumvent LEA protocols.

• Admissibility: We follow practices consistent with evidentiary admissibility (including documentation to support Section 65B/63B or other applicable provisions). Cyber Privilege does not guarantee judicial outcome or admissibility; admissibility is determined by courts.

• Cloud Accounts & Third-Party Services: Access to cloud data (Google, Samsung Cloud, iCloud, social networks, messaging platforms) will only be attempted with explicit legal authority (login credentials from lawful custodian or LEA/court order). We do not perform credential-based access on behalf of third parties without lawful authorization.

• No Unauthorized Decryption: We will not attempt to bypass lawful encryption in the absence of proper authorization. Any request that requires extraordinary measures (e.g., brute force, vendor back-doors, or covert interception) will be refused unless expressly ordered by a competent court.

4) Privacy, Data Protection & Retention

• Cyber Privilege operates under DPDP Act 2023, GDPR principles, and ISO/IEC 27001:2022 internal controls. All data received is processed on a need-to-know basis within our certified procedures.

• Confidentiality: All client communications and forensic data are treated as strictly confidential. Disclosure to third parties occurs only with the client’s written consent, or when compelled by a valid court order or LEA requisition.

• Storage & Retention: Forensic images and working copies are retained under secure, logged storage. Standard retention is 90 days from delivery of final report unless otherwise specified in the Service Agreement or required by law. Extended retention will incur storage fees.

• Destruction: Upon expiry or at the client’s written request (and subject to any legal hold), Cyber Privilege will securely delete and/or destroy forensic copies; a written destruction certificate can be issued.

• Privacy Breach: In the unlikely event of any security incident, Cyber Privilege will notify affected parties and regulators as required by law and our internal incident response plan.

5) Scope Exclusions & Grounds for Refusal

Cyber Privilege reserves the right to refuse or suspend service if any of the following are found:

• Documents are forged, incomplete, or unverifiable.

• The request appears malicious, fraudulent, or intended to invade privacy without lawful cause.

• Client refuses to follow Chain of Custody or Service Agreement terms.

• Active legal constraints prevent processing (sealed orders, ongoing sealed investigations, or court injunction).

• Any conflict of interest or safety risk to our personnel.

6) Deliverables (What you will receive if engagement proceeds)

• Initial Triage Report (post payment of Rs. 45,000) detailing device condition and recommended extraction path.

• Formal Quotation for full forensic work (if required).

• Forensic Report (detailed, signed, and hashed) with extracts/exports as permissible, chain of custody, and evidentiary logs.

• Evidence Package (images, exports, logs) in a sealed, hashed format for LEA/court submission upon request.

7) Liability & Disclaimers

• Cyber Privilege will exercise reasonable professional skill and care. However, we do not guarantee successful data retrieval. Factors such as full-disk encryption, hardware failure, overwriting of data, or factory resets may render data unrecoverable.

• Cyber Privilege is not liable for indirect, consequential, or special damages. Liability for direct damages is limited to the amount paid for the specific service.

• This communication is without prejudice and does not create any contract. Work begins only after a signed Service Agreement and requisite payments.

8) Governing Law & Jurisdiction

These Terms and any Service Agreement will be governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the competent courts in the appropriate territorial seat (to be specified in the Service Agreement).

If you wish to proceed:

1. Send scanned copies of the mandatory documents listed in Section 1 to hello@cyberprivilege.com investigate@cyberprivilege.com. Include the subject line: “Device Access — Initial Submission — [Applicant Name]”.

2. We will verify the documents. After verification, Cyber Privilege will issue a Service Agreement and payment instructions for the initial diagnostic fee (Rs. 45,000). Work will commence only after signed agreement and receipt of the diagnostic fee.

For urgent or compliance queries, contact our Compliance Desk at +91 8977308555 or hello@cyberprivilege.com  helpdesk@cyberprivilege.com

Strict Legal & Evidence Protocols

• Chain of Custody: Every device and digital image is logged, photographed, and tracked.

• LEA / Court Orders: We comply only with valid police or judicial orders.

• Evidentiary Standards: Processes are aligned with Section 65B/63B of the Indian Evidence Act and international admissibility practices.

• Cloud Data: Access attempted only with lawful authorization (custodian credentials or LEA/court order).

• No Unauthorized Decryption: We do not bypass encryption without explicit legal authority.

Privacy, Data Handling & Retention

• Operates under DPDP Act 2023, GDPR principles, and ISO/IEC 27001:2022 standards.

• All data is processed strictly on a need-to-know basis.

• Standard retention: 90 days after delivery of final report unless extended under agreement.

• Extended storage will incur fees.

• Secure deletion/destruction available upon request (subject to legal holds).

• Any data breach will be reported as per legal requirements.

Scope Exclusions & Refusal Grounds

Cyber Privilege reserves the right to refuse service if:

• Documents are forged, incomplete, or unverifiable.

• The request is fraudulent, malicious, or privacy-invasive without lawful basis.

• Active legal constraints (sealed cases, injunctions) prevent engagement.

• Client refuses to follow chain of custody or Service Agreement.

• Any conflict of interest or risk to personnel arises.

Deliverables

• Initial Triage Report (post Rs. 45,000 payment).

• Formal Quotation for advanced forensic work (if required).

• Signed Forensic Report with artifacts, logs, and chain-of-custody documentation.

• Evidence Package (hashed and sealed) for LEA/court submission when requested.

Liability & Disclaimers

• Cyber Privilege will use best professional practices but does not guarantee success in all cases. Data may be unrecoverable due to encryption, resets, or hardware failure.

• Cyber Privilege is not liable for indirect or consequential damages. Liability is limited to the service fee paid.

• No contract exists until a Service Agreement is signed and payment received.

How to Proceed

1. Prepare and scan all mandatory documents.

2. Email them to hello@cyberprivilege.com with subject: Device Access – Initial Submission – [Applicant Name].

3. Upon verification, Cyber Privilege will issue a Service Agreement and payment instructions for the initial diagnostic fee.

4. Work begins only after signed agreement and payment confirmation.

For compliance queries or urgent assistance, contact our Compliance Desk:

Cyber Privilege
Email: hello@cyberprivilege.com
Email: investigate@cyberprivilege.com
Email: case@cyberprivilege.com
Email: helpdesk@cyberprivilege.com
Phone: +91 8977308555

Submit Documents & Start Process

© Cyber Privilege. All rights reserved 2017 - 2030. Cyber Privilege operates under ISO/IEC 27001:2022 aligned controls. This page is an official policy and fee notice for device access and forensic services. Governing law: India.